Business, Accounting & Law

My apprenticeship has so far helped me along my career path. It’s guided me into what I want to do in the future, and given me an insight into what I could be - or achieve - within the next five years.

I have had a huge range of training opportunities in both my workplace and college which has developed skills I couldn’t have imagined I was capable of.

My apprenticeship helped me, by giving me the chance to learn and earn. As well as having the opportunity to work within a professional working environment: and this was beneficial as it helped me widen my vocabulary and also my knowledge of the workplace, which contributes to understanding my job role I am currently in.

I’ve learnt assertiveness, the importance of maintaining data accurately, and also how to deal sensitively with customers’ specific needs. In certain cases – for example when discussing a resident’s Food Bank eligibility – you need to be particularly considerate and careful about confidentiality to avoid possible embarrassment to the resident.

The course has given me a new life and made me believe that I can do what I want to do. Now the course is coming to an end, I can honestly look back and say that I’m pleased I took the step to further my education.

AJ studied IT with us at Lewisham a number of years ago and went on to study for a degree in Business, also studying small business management administration, fashion business, management and advanced media.