Business Administration (Level 3) Programme

My apprenticeship helped me, by giving me the chance to learn and earn. As well as having the opportunity to work within a professional working environment: and this was beneficial as it helped me widen my vocabulary and also my knowledge of the workplace, which contributes to understanding my job role I am currently in.

I’ve learnt assertiveness, the importance of maintaining data accurately, and also how to deal sensitively with customers’ specific needs. In certain cases – for example when discussing a resident’s Food Bank eligibility – you need to be particularly considerate and careful about confidentiality to avoid possible embarrassment to the resident.

My apprenticeship has so far helped me along my career path. It’s guided me into what I want to do in the future, and given me an insight into what I could be - or achieve - within the next five years.

I have had a huge range of training opportunities in both my workplace and college which has developed skills I couldn’t have imagined I was capable of.

AJ studied IT with us at Lewisham a number of years ago and went on to study for a degree in Business, also studying small business management administration, fashion business, management and advanced media.

The course has given me a new life and made me believe that I can do what I want to do. Now the course is coming to an end, I can honestly look back and say that I’m pleased I took the step to further my education.