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Medical Secretaries

Medical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.


  • Sorts and files correspondence and maintains diary of the person/s for whom he/she works
  • Transcribes dictation into required format
  • Maintains patients’ records and arranges appointments
  • Answers enquiries and refers patient to appropriate experts
  • Organises and attends meetings and takes minutes of proceedings
  • Books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.

Entry Requirements

Entrants require GCSEs/S grades or an Intermediate GNVQ/GSVQ Level II. To qualify as a medical secretary, entrants take a one-year full-time or two-year part-time diploma in medical secretarial studies. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

What could I earn?

Salaries for this occupation tend to start at £23,000 per annum and can progress up to £30,000 per annum.

Is it in growth or decline?

There are currently 6,561 employed Medical Secretaries in the region.

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