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Back to ESOL for Office Skills Entry 3 Programme

Bank & Post Office Clerks

Bank and post office clerks deal with the payment and receipt of money, cheques and other routine financial transactions and open and close accounts. They advise upon financial products and services offered by banks, building societies and post offices.


  • Deals with enquiries from customers, other banks and other authorised enquirers
  • Maintains records of transactions and compiles information
  • Advises customers on financial services and products available
  • Manages the operations of a sub-post office
  • Receives and pays out cash, cheques, money orders, credit notes, foreign currency or travellers cheques
  • Provides postal services, pays state pensions, unemployment and other state benefits to claimants, supplies official forms and documentation to the public, and performs other tasks specific to the activities of a post office.

Entry Requirements

There are no minimum academic requirements, although entrants usually possess GCSEs/S grades, A levels/H grades or an Advanced GNVQ/GSVQ Level III. On-the-job training is provided. NVQs/SVQs in relevant areas are available at Levels 2, 3 and 4.

What could I earn?

Salaries for this occupation tend to start at £26,000 per annum and can progress up to £30,000 per annum.

Is it in growth or decline?

There are currently 19,631 employed Bank & Post Office Clerks in the region.

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