Housing officers assess and address housing needs of particular localities and individuals and oversee the day-to-day management of rented properties belonging to local authorities or housing associations.
- Oversees the day-to-day running of rented properties including arranging for the signing of leases, rent collection and maintenance work
- Interviews prospective tenants and allocates properties to waiting list applicants
- Carries out regular inspections of properties to assess and ensure they are in a good state of repair
- Ensures that special needs accommodation is suited to the needs of particular groups such as the elderly and disabled, and that statutory requirements for providing accommodation are met
- Refers tenants to appropriate sources of benefits and welfare
- Deals with payment of rents and arrears, arranges for legal action where necessary
- Supports tenants’ groups
- Works closely with other agencies such as social services departments and welfare rights groups.
Entry is possible with a variety of academic qualifications and/or relevant work experience. NVQs/SVQs in Housing are available at Levels 2, 3 and 4. Professional qualifications are available and may be required for some posts.
What could I earn?
Salaries for this occupation tend to start at £26,000 per annum and can progress up to £36,000 per annum.
Is it in growth or decline?
There are currently 5,995 employed Housing Officers in the region.